Privacy Policy

Last Updated: June 17, 2026

Autoglass Caboolture (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our automotive glass repair and replacement services.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information from you when you interact with our website, contact us by phone, or request our services. This information may include:

Contact Information: Your name, phone number, email address, and physical or billing address.
Vehicle & Service Details: Vehicle make, model, year, registration number, and specific automotive glass requirements.
Usage Data: Information about how you interact with our website, including your IP address, browser type, and pages visited (collected via cookies and analytics tools).

2. How We Use Your Information

We use the information we collect to provide and maintain our services, including:

Booking, scheduling, and processing windscreen repairs or replacements.
Responding to your inquiries, providing quotes, and delivering customer support.
Sending service-related notifications or updates.
Improving our website, services, and overall customer experience.
Complying with legal obligations, insurance requirements, or resolving disputes.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to trusted third parties only in the following circumstances:

Service Providers: Digital platforms, web hosting companies (such as Smart Local), and IT support providers that help operate our business and website.
Insurance Providers: If you are claiming your windscreen repair or replacement through your vehicle insurance, we may share relevant details with your insurer to facilitate the claim.
Legal Requirements: Where required or authorized by law, such as complying with a subpoena or regulatory investigation.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyze web traffic and understand user preferences. You can choose to accept or decline cookies through your browser settings, though disabling them may limit some functionalities of our website.

5. Data Security

We implement reasonable technical and organizational measures to secure your personal information against unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Access and Correction of Personal Information

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you or request that we correct any inaccuracies. If you wish to update or view your information, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites, such as Facebook and Instagram. This Privacy Policy applies solely to information collected by Autoglass Caboolture. We are not responsible for the privacy practices or content of external websites.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be published directly on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.